Return Policy

Return & Exchange Policy

Each item is made to order with care, just for you. Because of this, we’re unable to accept returns or exchanges for size, color preference, or change of mind. Please take a moment to review our size chart and color details before placing your order.

Damaged or Incorrect Items

We want you to love every order you receive. If an item arrives damaged or incorrect, please reach out to us within 5 business days of delivery. Once we review your claim, we’ll gladly provide a refund or replacement.

• Shipping fees are non-refundable.
• Claims after 5 days cannot be accepted.
• Items must be unworn and unwashed.

Order Cancellations

If you need to make a change or cancel your order, please contact us within 2 hours of placing it. Once production begins, we’re unable to make adjustments or cancellations.

On rare occasions, we may need to cancel an item or order due to inventory or production issues. If that happens, we’ll notify you right away and issue a full refund for the affected items.

Contact

We’re here to help! Please email us at colorbearteez@gmail.com with your order number and photos (if applicable), and our team will take care of you as quickly as possible.